2. Purchases & Payments

• All prices are displayed in the local currency and may include applicable taxes and fees.
• Payments can be made using credit/debit cards, bank transfers, or supported mobile wallets through Stripe and Paystack.
• Orders, digital or physical, are subject to availability, vendor confirmation, and successful payment processing.
• Any disputes related to payments or charges should first be reported through Eego Support.

3. Shipping & Delivery

• For physical goods, estimated delivery times are displayed during checkout.
• Vendors are responsible for ensuring timely shipment and accurate tracking updates.
• Eego is not liable for courier or logistics delays beyond its control.

4. Returns & Refunds

• Returns are accepted within 7–30 days of delivery for eligible items that are unused, undamaged, and in original packaging.
• Digital products and downloadable content are generally non-refundable unless defective or misrepresented.
• Refunds are processed after verification and may take 5–10 business days depending on the payment provider.

5. User Conduct

• You agree not to engage in any action that disrupts, damages, or compromises Eego’s systems or other users’ experience.
• Prohibited activities include (but are not limited to):
• Hacking, phishing, or unauthorized access to data
• Uploading malware or harmful scripts
• Impersonation or fraudulent activity
• Violation of intellectual property rights

6. Platform Responsibility

• Eego acts as a platform provider — vendors are responsible for the accuracy, quality, and legality of their listings.
• Eego may intervene in disputes but does not guarantee refunds, product quality, or delivery on behalf of vendors.

7. Modifications

Eego may update these Terms of Service periodically. Continued use of the platform after updates constitutes acceptance of the revised terms.

8. Contact

📧 support@eego.co
🌐 https://eego.co

Your privacy matters to us. This Privacy Policy explains how Eego collects, uses, and protects your personal data when you use our platform or any related services.

1. Information We Collect

• Account Information: Name, email address, phone number, password, and store details when you register an account.
• Payment Information: Payment details such as card information or mobile wallet data are processed securely by our partners (Stripe and Paystack). Eego does not store full payment card details.
• Usage Data: Information about how you interact with Eego (pages visited, clicks, device type, browser, IP address).
• Communication Data: Messages, support requests, or marketing preferences shared with us.

2. How We Use Your Information

• To create and manage your account.
• To process orders, payments, and vendor transactions.
• To improve our platform’s performance, security, and user experience.
• To communicate with you about updates, offers, or support requests.
• To comply with legal obligations and prevent fraud or abuse.

3. How We Share Information

• With trusted service providers (e.g., payment gateways, email services, analytics tools) strictly for operational purposes.
• With vendors or buyers as necessary to complete orders or transactions.
• When required by law enforcement or regulatory authorities.
• Eego never sells or rents user data to third parties.

4. Data Security

We use modern security measures such as encryption (HTTPS/SSL), server isolation, and access controls to safeguard your data. However, no system is completely immune from risk — please use strong passwords and protect your credentials.

5. Cookies & Tracking

Eego uses cookies and similar technologies to remember user preferences, analyze traffic, and improve your experience. You can manage or disable cookies through your browser settings.

6. Data Retention

We retain personal data for as long as your account is active or as required by law. You may request data deletion by contacting our support team.

7. Your Rights

• Access or request a copy of your personal data.
• Update or correct inaccurate information.
• Request deletion of your account and personal data.
• Withdraw consent for marketing communications.

8. International Users

Eego supports users worldwide. By using our services, you consent to your information being transferred and processed in countries where we or our partners operate, including the United Kingdom and Nigeria.

9. Updates to This Policy

Eego may revise this Privacy Policy from time to time. Continued use of our platform after updates means you accept the revised version.

10. Contact Us

📧 privacy@eego.co
🌐 https://eego.co